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Customer Support


Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will appear. It offers exhaustive info about all the operations that you can carry out on the page in question. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast assortment of how-to videos demonstrating how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you searching for, take a gaze at our comprehensive Frequently Asked Questions section, which covers questions asked by actual clients and provides practical solutions. We frequently update our FAQ database with new articles in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can get in touch with our excellent team of technical support engineers available 24x7 and eager to help you with any problem. Each trouble ticket you submit will be answered in less than 1 hour (the average ticket response time is only 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 217507

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com